Internal Resource Centre
1. For driver-guide: One-day Akagera National Park Game Drive with 09h00 Ihema boat ride
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Hi!
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At Transit Lodge, please allow guests to confirm if their picnic lunch is correct before leaving Transit Lodge.
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One-day Akagera, with 09h00 boat ride
Friday, March 17, 2023.
Name: John Richardson
Number of people: Four
Pick-up: 05h00, 2000 Hotel, Kigali.
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Special requirements: N/A
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Notes:
1. To be paid by guest: Park entry. Guest informed.
2. Paid by Countryside Tours: Vehicle, boat ride, Akagera Transit Lodge picnic lunch, See attachments
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2. For driver-guide: One-day Akagera National Park Game Drive without Ihema boat ride
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Hi!
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At Transit Lodge, please allow guests to confirm if their picnic lunch is correct before leaving Transit Lodge.
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One-day Akagera, No boat ride
Friday, March 17, 2023.
Name: John Richardson
Number of people: Four
Pick-up: 05h00, 2000 Hotel, Kigali.
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Special requirements: N/A
Notes:
1. To be paid by guest: Park entry. Guest informed.
2. Paid by Countryside Tours: Vehicle, Akagera Transit Lodge picnic lunch, See attachments
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3. For driver-guide: Kigali City Sightseeing
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Hi!
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Kigali City Sightseeing, Be at Countryside at 08h15
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Date: Tomorrow Tuesday, 25 July 2023
Guest: Catello Landolfi
Number: Two
Pick-up: 10h00
Kigali Marriott Hotel
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Special requirements: N/A
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Note: Inspect well to make sure vehicle is very clean, in and out.
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4. For driver-guide: One-day Kivu Lake Adventure
Hi!
Rav4 RAE,E
Please talk to boat men and give them programme
Be at pick-up place at least 15 min before and confirm if guests in-house.
Number of people: One
One-day Kivu Lake Adventure
Tomorrow Fri, Aug 9, 2024
Guest: Ulises Cisneros Venegas
Pick-up: 06h30, Gloria Hotel, KN 59 Street, Kigali
Special requirement: N/A
Notes:
1. Ordering food before starting boat ride
2. Guests pay food for themselves
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​5. For guest: One-day Akagera National Park Game Drive, 09h00 Ihema boat ride, Pop-up-roof safari car
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Hello dear First Surname!
Thank you for booking Akagera Game Drive, Mon, Nov 24, 2025.
Pick-up: Please inform us the pick-up place as soon as known.
Not included:
* Akagera admission (As per the booking ticket BR-1334214057): Per person USD 100 FOR NON-RESIDENT FOREIGNERS, USD 50 for Africans and Foreign Rwandan residents, USD 25 for Africans residing in Rwanda USD 15 for East Africans and Rwandans, either prepaid (recommended) or paid upon arrival at Akagera, with credit card. They do not accept cash
* Breakfast
* Things not explicitly mentioned in inclusions
Preparatory message: https://www.countrysidetoursrwanda.com/prep-message-akagera-game-drive
Included picnic lunch: Please pre-order from this menu,
https://www.dropbox.com/scl/fi/7u8wshq2525abco2bpeyz/Akagera-Transit-Lodge-Picnic-Lunch.jpg?rlkey=i12etitnk5img0y2ru8x4qq9a&dl=0
The vehicle Internet WiFi password: Countrysid3
Recommended equipment:
* Insect repellent
* To wear medium-weight fabric shirts (or another top) and pants in neutral colors that blend into the background environment (savannah khaki or almost similar).
* A hat, preferably a wide-brimmed safari hat and sunglasses for weather protection.
Inclusions:
Transport, Pop-up roof safari car
Ihema lake boat ride
A driver-guide by Countryside Tours-Rwanda
Lunch-Akagera Transit Lodge picnic lunch
Pick-up and drop-off in Kigali city
220-240V electrical current for phones and portable devices
Drinking water with reusable glass bottles, plastic bottles no longer allowed in the park
WiFi on board the vehicle
Next: Please do the following:
1. Send us the picnic lunch options
2. Send us participant’s names, nationality, residence country, age, gender for pre-registration. It is a requirement by Akagera Park authority
3. Inform us the pick-up place as soon as known
In case of any questions, please let me know for assistance.
Looking forward to being with you soon.
Best regards,
Olivier, Countryside Tours-Rwanda
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​​6. Picnic lunch order
Hello ATL!
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Order, 07h00, Tomorrow Fri 23rd June 2023, PAID BY COUNTRYSIDE TOURS-RW.
George +250788412335
1 x Tuna fish sandwich
3 x Chicken sandwich
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Regards,
CTR
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Hi!
- *Confirm order with guests* when delivering.
- *For transparent reference, properly record it* in Countryside Excel consumption sheet.
07h30, Tomorrow Sat, Nov 1, 2025, COUNTRYSIDE T-R.
Kevin, 0789174893
1 x Cheese and tomato sandwich
Regards,
CTR
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7. Tasks for trip preparation. Please put all in the Tasks for trip preparation folder and report
1. Guide preparatory message
2. Guest preparatory message
3. Akagera reservation in case of activities
4. Akagera registration form
5. Lunch order to ATL
6. Purchase code for Akagera Management Company
7. Trip payment calculation
8. Akagera (PoP) Proof of Payment
9. Guest PoP
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​​8. Final All in Order Message for guest
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Thank you dear Guest.
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All in order for 05h05, Wed, Jul 31, 2024, Park Inn by Radisson, Kigali.
Reminder: Vehicle Internet WiFi password: Countrysid3
We look forward to being with you soon.
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Best regards,
Olivier, Countryside Tours-Rwanda
9. Post trip thank you and feedback message
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Hello dear Helen!
I hope you are doing well. This serves to thank you for choosing Countryside Tours-Rwanda for Akagera safari. How was the experience?
Best regards,
Olivier, Countryside Tours-Rwanda
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10. Extended All in order message
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Hello dear Eddy!
Thank you for the details.
All in order for 05h05, Wed, Sep 4, 2024, Hotel Gloria, 25 KN 59 St, Kigali. You will find our driver-guide there, identifiable with a vehicle with Countryside Tours-Rwanda side signs.
Driver-guide: Ben-Alfa
Reminder: Vehicle Internet WiFi password: Countrysid3
Due to payment queues at Akagera reception on arrival, we advise prepaying the entry fee as follows and share with me the proof of payment for follow-up.
For two persons, Pay link of USD 200 requires inputting
Booking REF: AKAGERA
Service Type: Park entry fee.
https://shop.directpay.online/paymybills/AkageraNationalPark
​We look forward to being with you soon.
Best regards,
Olivier, Countryside Tours-Rwanda
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11. Extended All in order message, Thank You For Reverting
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​Thank you for reverting dear Eddy!
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All in order for 05h05, Wed, Sep 4, 2024, Hotel Gloria, 25 KN 59 St, Kigali. You will find our driver-guide there, identifiable with a vehicle with Countryside Tours-Rwanda side signs.
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Driver-guide: Ben-Alfa
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Reminder: Vehicle Internet WiFi password: Countrysid3
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Due to payment queues at Akagera reception on arrival, we advise prepaying the entry fee as follows and share with me the proof of payment for follow-up.
For two persons, Pay link of USD 200 requires inputting
Booking REF: AKAGERA
Service Type: Park entry fee.
https://shop.directpay.online/paymybills/AkageraNationalPark
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​We look forward to being with you soon.
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Best regards,
Olivier, Countryside Tours-Rwanda
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12. Response on general tour inquiry
Good day dear Guest! Thank you for the inquiry.
We have different tour packages, all listed at www.countrysidetoursrwanda.com
Indicative itineraries, prices per person, inclusions, exclusions, important information, what to wear and other related details can be found at individual package pages.
Booking, subject to availability at the time of booking, can be done through https://www.countrysidetoursrwanda.com/book-now-or-contact-us
In case booking multiple packages, you can fill one form and specify in the message the list of tours which might interest you and the dates.
After we receive the inquiry or booking form, we check the specific availabilities and revert accordingly.
In case of any questions, please let me know for assistance or explanations.
Best regards,
Olivier, Countryside Tours-Rwanda
13. Hello!
Thank you for reaching out to us. How can we assist you?
Thank you for the inquiry.
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14. Hello dear Guest!
I hope you are doing well. The safari day is fast approaching. For the preparations, we are still waiting for the following:
1. Picnic lunch options
2. Participant’s names, nationality, residence country, age, gender for pre-registration.
After the submission of the above, we will establish the Akagera entry fee amount, based on participants’ residency and nationalities and share with you a credit card payment link.
15. Joining possibility: We have a person looking for a safari to join. Is it something that would interest you? In case the person joins, you get a refund of CA$169 (CA$84.5 per person) on your booking. Please let me know.​
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16. Thank you. We have a safari on Tuesday, 04 Jan. It would require to ask the current participants if they would be okay to accommodate someone else. In case they accept, joining it requires payment of cash USD 285 or its equivalent in Rwandan francs (including joining the safari, Akagera entry fee, picnic lunch).
Please let me know if I can proceed to ask them about this proposal.
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17. Hello! They have agreed to join them.
Can you please fill the form so that we can register the booking?
Link: https://www.countrysidetoursrwanda.com/book-now-or-contact-us
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18. Pre-pay message for Africans
Due to payment queues at Akagera reception on arrival, we advise prepaying the entry fee as follows and share with me the proof of payment for follow-up.
For one African, Pay link of USD 50 requires inputting
Booking REF: AKAGERA
Service Type: Park entry fee.
https://shop.directpay.online/paymybills/AkageraNationalPark
Note: Please carry the Nigerian passport for African entry fee consideration in case Akagera may want to see.
I wish you an enjoyable game drive.
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19. Kigali City Sightseeing guest preparatory message
Hello dear Rukmal Perera!
This is Olivier from Countryside Tours-Rwanda. Thank you for booking the Shared Kigali City Sightseeing for tomorrow Fri, Nov 29, 2024.
Pick-up: 10h05, Inside Afrika Hotel, Kigali. You will find our driver-guide there, identifiable with a vehicle with Countryside Tours-Rwanda side signs.
The vehicle Internet WiFi password: Countrysid3
In case of any further queries or need of assistance, please feel free to contact me.
We are looking forward to being with you soon.
Best regards,
Olivier, Countryside Tours-Rwanda